Stronger claim decisions
Support your loss adjusters with an expert technical view.
- Validate what’s genuinely caused by the incident.
- Clarify when “like‑for‑like” is appropriate.
- Provide simple wording you can include in notes.
For insurers, loss adjusters & trade networks
Independent remote property problem advisor
Clear, neutral plumbing assessments before you commit resources.
Get a UK‑trained plumbing professional to review photos, videos and descriptions before you approve works, send contractors or sign off claims. I provide calm, practical assessments that support fair decisions and better customer experience.
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Independent, trade‑neutral view on proposed work.
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Helps reduce wasted call‑outs and repeat visits.
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Supports clear communication with policyholders and clients.
Benefits for insurers & trades
Better decisions, fewer disputes and clearer scopes of work.
I help you cut through confusion on plumbing and leak‑related claims or jobs, so you send the right people, with the right instructions, at the right time.
Less wasted attendance
Help field teams arrive prepared for what they’ll actually find.
- Use photos and video to triage before dispatch.
- Spot jobs that need a different trade or skill level.
- Reduce repeat visits and callbacks.
Happier customers & clients
Explain decisions in language non‑technical people understand.
- Calmer, clearer conversations with policyholders.
- More transparency around approved scopes.
- Less friction between office, field and customer.
Partnership options
Flexible packages for insurers, networks and larger trade firms.
Every portfolio is different, but the goal is the same: clearer decisions, less waste and better service. Below is a simple starting point for typical partnerships.
Claims & Triage Partnership
From £199/mo
per region or team
Ideal for insurers, TPAs or larger trade firms who want a consistent, independent view on plumbing and leak‑related jobs before committing crews or authorising large spends.
High‑volume environments
For higher case volumes we can agree simple per‑case pricing or bundled blocks of reviews so your team knows exactly what’s included.
No conflict with your network
I don’t provide field labour or compete for jobs. My role is strictly advisory – supporting your brand and your teams, not replacing them.
Partner testimonials
“He helps us say ‘yes’ and ‘no’ with more confidence.”
Regional home insurer
A regional insurer was struggling with borderline plumbing claims and inconsistent notes from different contractors.
“The Plumbing Advisor gives us a quick, neutral sense‑check on the trickier cases. It’s helped us avoid a few unnecessary payouts, but just as importantly it’s helped us explain approvals and declines more clearly to policyholders. We partnered because we wanted clarity – we’re staying because it’s made our team’s life easier.”
– Claims operations manager
National trade network
A trade network wanted better triage before sending engineers out to suspected leaks and heating issues.
“Having an experienced plumber remotely review jobs before we attend means our engineers arrive better prepared and we waste fewer visits. It’s also helped push back on a few inflated quotes in the market. We signed up to reduce friction – it’s ended up improving customer satisfaction as well.”
– Network operations director