For letting & managing agents
Remote property problem advisor for busy agency teams

Fewer panicked calls. Clearer updates. Happier landlords & tenants.

Use me as your on‑call plumbing brain. I help your team triage issues, sense‑check quotes and communicate calmly with landlords – so you can spend less time firefighting and more time running your portfolio.

Fast, clear triage when tenants call in a panic.
Independent view before you forward quotes to landlords.
Consistent standards across your managed stock.
Agent benefits

A calmer maintenance desk without hiring in‑house engineers.

I sit in the background as a remote specialist your team can lean on. You stay in control of contractors and client relationships – I simply make the technical side easier.

Stronger conversations with landlords

Stop forwarding confusing quotes with “let us know how you want to proceed”.

  • Give landlords a clear explanation and recommendation.
  • Show you’ve done due diligence before asking them to spend.
  • Build trust that you’re protecting their investment.

Less chaos when tenants call

Help your team respond with calm steps, not guesswork.

  • Structured questions to ask on every maintenance call.
  • Guidance on what’s genuinely urgent vs “soon”.
  • Clear next actions you can email or text to tenants.

Consistency across branches

One standard for how you handle plumbing and leak issues.

  • Shared approach for all property managers.
  • Template language for emails and updates.
  • A single independent advisor your whole team can use.
Agency plans

Simple retainers for busy lettings & management teams.

No complicated contract structures. Just a clear monthly retainer so your team knows they can call, send photos or share quotes whenever plumbing problems appear.

Agency Support Plan

From £149/mo
per branch or team

Designed for lettings and block management teams handling regular maintenance issues across multiple properties.

Priority access for your team
Quote checks & triage included
Short summaries you can paste into updates

Multi‑branch discounts

Operating across several offices or regions? We can structure a simple per‑branch rate so everyone has access to the same independent advisor.

Fits around your existing contractors

I don’t compete with your trusted trades. I help you brief them better, avoid unnecessary call‑outs and keep everyone aligned.

Agency testimonial

“Our maintenance calls feel calmer and our landlords feel more informed.”

Case study: independent lettings agency

A 400‑unit lettings agency was struggling with repeat boiler issues, stressed tenants and landlords questioning every quote.

“Having The Plumbing Advisor in our corner means my team can get a quick, expert view before they go back to the landlord. We’ve reduced emergency call‑outs, pushed back on a few over‑the‑top quotes and our updates sound far more confident. We signed up because we needed backup – we’re staying because it’s made day‑to‑day management easier.”

– Emma, lettings director